BerylHealth

Call center services for hospitals - USA - For profit

  • J : SERVICES D’INFORMATION ET DE COMMUNICATION
  • USA
  • 201-500

  • à but lucratif

Teal Practices

BerylHealth has come up with a variation of the ESBZ's practice. But instead of gathering together, a mass email chain always erupts at some point on Friday afternoon. (Hence the name the practice has taken: “Good Stuff Friday”.).

One colleague sends an email to the entire workforce recognizing and thanking another colleague or department for something that happened that week, or simply to share some good news.

The first email invariably triggers a whole avalanche of thanking and recognition. This practice builds community and closes the week in a spirit of appreciation and gratitude.

Notes and references